Offering Nothing But The Best in Commercial, Specialty & Car Tyres & Services

Privacy Policy

Privacy Policy

Effective Date: 16/04/25

At cctyre.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us.

By using our website, you agree to the terms of this policy.

1. Who We Are

This website is operated by CC Tyre Services (“we”, “us”, “our”). For the purpose of data protection laws, we are the “data controller” of your personal information.

If you have any questions, you can contact us at:
P: 01473 222 294
Russell House, Elton Park Business Centre, Hadleigh Road, Ipswich, Suffolk, IP2 0DD

2. What Information We Collect

We may collect the following types of personal data:

  • Contact details: name, phone number, email address.

  • Vehicle information: registration number, make, model, tyre size.

  • Booking details: services requested, preferred date/time.

  • Technical data: IP address, browser type, device information, and browsing behaviour via cookies.

  • Marketing preferences: if you subscribe to our updates or promotions.

We do not collect sensitive personal information (such as health data or government ID numbers) through this website.

3. How We Use Your Information

We use your data to:

  • Respond to enquiries or service bookings.

  • Provide and manage our services.

  • Send you appointment confirmations or updates.

  • Improve our website and customer experience.

  • Send marketing communications (if you’ve opted in).

  • Comply with legal obligations.

4. Legal Bases for Processing

We only process your personal data when we have a legal basis to do so. These include:

  • Consent – for sending marketing emails or using non-essential cookies.

  • Contract – to provide services or respond to your enquiries.

  • Legal obligation – for record-keeping and regulatory compliance.

  • Legitimate interest – to improve our services and protect our business.

5. How We Share Your Data

We only share your data when absolutely necessary and with trusted parties such as:

  • Payment processors (if applicable).

  • Hosting and website service providers.

  • Email service providers (for contact forms or marketing emails).

  • Legal or regulatory bodies when required.

We never sell your data to third parties.

6. Cookies and Tracking

We use cookies to improve your experience and analyse website traffic. You can manage your cookie preferences through your browser settings or our cookie banner when you first visit the site.

For more details, see our [Cookie Policy].

7. How We Protect Your Data

We take data security seriously. Measures include:

  • Secure servers and SSL encryption.

  • Access controls and password protection.

  • Regular software updates and security reviews.

8. How Long We Keep Your Data

We only retain personal data for as long as necessary:

  • Enquiries/bookings: up to 2 years.

  • Marketing data: until you unsubscribe.

  • Legal/accounting records: up to 7 years (as required by law).

9. Your Rights

You have rights under UK GDPR, including:

  • Access to your data.

  • Correction of inaccurate data.

  • Erasure of your data (“right to be forgotten”).

  • Objection to or restriction of processing.

  • Data portability.

  • Withdrawal of consent at any time.

To exercise any of your rights, contact us at [Insert contact email].

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices, so please check their policies if you visit them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, and we recommend checking back periodically.

12. Contact Us

If you have any questions or concerns about your personal data, please contact:

📧 [Insert contact email]
Russell House, Elton Park Business Centre, Hadleigh Road, Ipswich, Suffolk, IP2 0DD